Previously entered data remains on form even after refresh?

  • whittaro
    Asked on February 26, 2015 at 10:57 PM
    When I select the first option [LVLPWA First Time Camper] on the second page, and fill out a response to the question How didyou hear about the LVLPWA camp out, the text remains regardless of how many times I refresh the page, change and/or resave the form in JotForm.
  • jonathan
    Replied on February 26, 2015 at 11:59 PM

    The most common reason why the session data will remain on the form is when the Autofill feature is Enabled on the form.

    user guide: -How-to-Enable-Auto-Fill-Feature

    I can see it was enabled on your jotform http://www.jotform.us/form/50215528328149

    Previously entered data remains on form even after refresh? Image 1 Screenshot 20

     

    you can disable this feature if you do not need the session autofill data to happen on the form.

    Hope this help. Let us know if there is more we can assist you with.

    Thanks.

  • whittaro
    Replied on February 27, 2015 at 7:57 AM

    Thank you! That resolved the issue. At least I know what is happening now.

  • Elton Support Team Lead
    Replied on February 27, 2015 at 10:26 AM

    @whittaro 

    On behalf of my colleague Jonathan, you're welcome.

    Feel free to contact us should you have any other questions.

    Regards!