Moving multiple accounts?

  • linknow
    Asked on February 27, 2015 at 9:42 AM

    Hi I need to move a few jotform accounts and their forms, into a main one, which will be upgraded to a pro. My question is, if i upgrade the main account where all other forms from the other accounts are present, would the submission limit and all change as per the main upgraded account or not?

  • Charlie
    Replied on February 27, 2015 at 12:03 PM

    Hi,

    I assume that you are referring to adding sub-account users to your main account, is that right? Please see this guide regarding that: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Unfortunately, you cannot move accounts to another account, what is possible is to move forms from one account to another. The subscription plan or the upgraded account type will only be applicable to one account. You can just think of it that sub-account users are just separate accounts, they can create, edit, view and share their own forms, they can also purchase their own subscription plans.

    When you are adding a sub-account user to your end, you are just giving accessibility to your forms to them.

    I hope that helps.

    Thank you.