array_key_exists warning displayed while viewing submissions using Form Generator WordPress plugin

  • Btitans
    Asked on February 27, 2015 at 12:26 PM

    To whom it may concern, 

     

    At the Backend of our web site the in Submissions of Quote form (in our case we use your Jotform plugin) it shows Warning text. 

    In attached file you can find the Screenshot of this "warning" message. we would be deeply appreciate if you could help us solving this problem. 

    Jotform Thread 524050 Screenshot
  • Kiran Support Team Lead
    Replied on February 27, 2015 at 3:12 PM

    I've tried installing the plugin on one of my WordPress websites and I was able to view the submissions without any issues. 

    array key exists warning displayed while viewing submissions using Form Generator WordPress plugin Image 1 Screenshot 20

    I've used WordPress v4.1. Could you please try re-installing the form generator plugin to WordPress and see if that works? Also, please make sure that you are having the API correct. 

    Please get back to us with the WordPress version no if the issue still persists. We will be happy to help.

  • Btitans
    Replied on March 12, 2015 at 4:58 AM

    Hi, we still have the same problem, we have re-installed plugin, but the same problem..

  • Kiran Support Team Lead
    Replied on March 12, 2015 at 9:48 AM

    There might be a conflict with other conflicts with other plugins installed on your website along with Form Generator plugin. It may help to identify the issue by disabling the plugins one by one and then check for the errors. Also, you may try updating WordPress if you are using an older version.

    Please get back to us if the issue still persists after trying to disable the plugins. We will be happy to help.

    Thanks!