Why my submission capacity hasn't been renewed yet?

  • chinathinksbig
    Asked on March 1, 2015 at 1:08 AM

    Dear Jotform Support Team,

     

    It's already Mar. 1st Eastern time and we really need to spread out a new form. The new form is really time-sensitive and crucial for my team. However, my jotform account hasn't been updated. There's only around 40 submissions left. I am quite disappointed on your working efficiency. I urge you to renew my account as soon as possible, Please!!!!!

    Best

    Amber

    Jotform Thread 524656 Screenshot
  • Sean
    Replied on March 1, 2015 at 8:53 AM

    I checked your account and I can see that your limits were automatically refreshed. Sorry about the delay with this and I hope it did not affect anything that you had planned.

    Why my submission capacity hasnt been renewed yet? Image 1 Screenshot 20



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    Thanks