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lukasz_draminskiAsked on March 2, 2015 at 10:57 AM
I have same issue. Export to EXCEL or CSV generates empty file
Export to PDF generates error:
{"error":"WKPDF didn't return any data.
Loading pages (1\/5)\n[> ] 0%\r[======> ] 10%\r[============================================================] 100%\rError: Failed loading page http: (sometimes it will work just to ignore this error with --ignore-load-errors)\n<\/pre>","success":false,"duration":"0.325"} -
KadeJMReplied on March 2, 2015 at 11:06 AM
I see that you are having a similar issue to the other thread here http://www.jotform.com/answers/525112 involving excel and csv downloads generating an empty file.
I tried to check this in your account but you have several forms. I also tried to test this on my end in my own account but so far I am unable to replicate anything at the moment.
To help aid us in the investigation of this problem could you please share a link or tell us the name of one of your jotforms where the downloaded file is occurring so we can test it further?
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lukasz_draminskiReplied on March 3, 2015 at 1:36 AM
Download EXCEL & PDF file now working fine. Thx.
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Welvin Support Team LeadReplied on March 3, 2015 at 8:21 AM
Thank you for the update and we're glad that excel download is now properly working. If there are problems, please make sure to let us know by creating a new thread so we can take a look and help you fix it.
Have a great day!