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DebworkAsked on March 5, 2015 at 12:30 PM
I have been working on steadily on this form, got it just how I wanted and the save button disappeared! When I go to MyForms and look at the form there has been no auto-save and it is back to where it was when I started this morning. A total time waster and some days that is ok but today it's a kiler.
50627060827959
Windows 8.1 Firefox.
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Kiran Support Team LeadReplied on March 5, 2015 at 2:05 PM
Sorry to know about the issue that you are experiencing to save your JotForm. The issue seems to be with the browser cache. Please try clearing the browser cache by following the instructions provided in the guide below :
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
Also, please make sure that Auto Save is enabled on your JotForm by right-clicking on free space of your JotForm.
If the form is already enabled AutoSave, you should be able to retrieve the changes from the Form Revision history.
http://www.jotform.com/help/294-How-to-View-Form-Revision-History
Hope this information helps. Let us know if you need any further assistance. We will be happy to help.
Thanks!