Feature Request: More Field Type Options for Merge Tags in Pengu (JotText)

  • jazzzhead
    Asked on March 6, 2015 at 9:36 AM

    Hi, I'm trying to use merge tags in conjunction with Pengu.global to send an sms alert to my phone including "form data". I have set everything up and I have managed to receive an sms but with only 2 bits of form data. Where will I find the merge tags for "each" field in my form. Currently there are 2 merge tags available, but I have more fields than available merge tags. Thanks.

  • jazzzhead
    Replied on March 6, 2015 at 1:00 PM

    Hi Shadae, Thanks for your reply, but it does not appear to address my problem in any way. My problem is that I can only find 2 merge tags...so I can only get "form data" from 2 of the fields...even though my form has 7 fields...where do I find the other merge tags? Also I am nowhere near the max character limit that you mentioned, and I am set up in "text mode" email, not html. Thanks in advance, Regards, Chris.

  • jazzzhead
    Replied on March 6, 2015 at 7:39 PM

    Hi Shadae,

    Thanks for your prompt reply and excellent work round...much appreciated :-)

    Have a good weekend.

    Regards,

    Chris.

  • Ben
    Replied on March 7, 2015 at 4:26 AM

    In my colleague's Shadae name you are welcome. Do let us know if you have any further questions Chris and we would be happy to answer them.

  • timbaker1991
    Replied on March 8, 2015 at 7:27 PM

    Hi Jazzzhead

    I am the creator of pengu.global. Currently merge tags are limited to ensure that they can be sent reliably, and more merge tags are being added bit by bit.

    Please use the contact form on our website (www.pengu.global/contact) to list which form fields you would like as a merge tag and I will see if I can add them.

    Thanks

    Tim

  • Ashwin JotForm Support
    Replied on March 9, 2015 at 1:35 AM

    Hello Tim,

    Thank you for you offer and I have updated the feature request ticket. Your message has reached our back end team and they will get in touch with you if they have any questions.

    Thank you!

  • jazzzhead
    Replied on March 16, 2015 at 9:41 AM

    Hi, Just wondered if there has been any progress re merge tags. I submitted  a list of my proposed merge tags as suggested by Tim, but as yet have heard nothing. I am now a paying customer having purchased "credits" but look forward to being able to capture vital "field data" in an sms. My form is viewable at http://form.jotformeu.com/form/50675827828368. Thanks in advance, Chris Bendall.

  • Welvin Support Team Lead
    Replied on March 16, 2015 at 10:52 AM

    Hi Chris,

    I am sure Tim received your message through their contact page. I think his team is still checking for a possible solution and couldn't update you yet. You may consider including this thread to your email so he or his team can recognize that you are referring to this request.

    Thank you!

  • jazzzhead
    Replied on March 16, 2015 at 12:01 PM

    Hi Welvin, Thanks for your reply. What exactly do you mean when you say "linking this thread to your email so he can recognize that you are referring to this request." I'm not sure what to do with that. Thanks. Chris.

  • David JotForm Support
    Replied on March 16, 2015 at 1:35 PM

    Since Chris had posted in this thread, any updates to it will automatically be forwarded to his email.  My colleague was stating that you may want to forward this thread to them just in case they hadn't seen the automated notifications from our system.  That way, they can have all the background for your request.

    Since this is an issue with Pengu, you may also want to follow up there rather than here.