Form not showing correctly

  • woodri
    Asked on March 19, 2015 at 12:40 PM

    I have saved my file several times after adding a captcha to my form and it is still not showing up. I've even tried to put a margin buffer on the bottom of the selector and that doesn't work.

     

    In addition, the bottom of the form is getting chopped off.

     

    Please help at your convenience.

    Jotform Thread 536645 Screenshot
  • David JotForm Support
    Replied on March 19, 2015 at 2:09 PM

    Hi,

    I checked your form in several different browsers and I was able to see the full form and the captcha in all of them:

    Form not showing correctly Image 1 Screenshot 20

    Is your form embedded to a webpage?  If so I would recommend trying the iFrame embed method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you would us to have a look at your embedded form, let us know the URL for your page and we will be happy to do so.  As far as I can tell though, your standalone form is working properly.

  • Chris
    Replied on March 19, 2015 at 3:04 PM

    Hi David,

    Hmm, that's strange. Will try the iFrame option and get back to you.

  • David JotForm Support
    Replied on March 19, 2015 at 4:13 PM

    If it still doesn't work, just let us know the page you are trying to embed the form to and we will be happy to have a look.

  • woodri
    Replied on March 25, 2015 at 3:28 PM

    Can see captcha now David, thanks, but now have another discussion out. I cannot see the bottom of my form when in Firefox. I am using iFrame, cleaned cache and updated to latest version, and still no good.

  • Mike
    Replied on March 25, 2015 at 4:59 PM

    Could you please publish the web page in question somewhere? We will be able to investigate it further in this way. Thank you.