Why the result of my calculation change?

  • Badgit
    Asked on March 27, 2015 at 4:34 AM

    Hello,

    I created a price calculation form with volume discounts based on quantities.

    when I filled the forms, I receive a good price result.  

    But I press "Enter" or I click around the form with the mouse, the total result change automatically...

     

    I don't undertstand the reason....  Can you help me please?

    Page URL: http://form.jotformeu.com/form/50383671057355?
  • Kiran Support Team Lead
    Replied on March 27, 2015 at 11:27 AM

    It seems that there are many conditions applied to the calculation field. Please allow me some time to check on the issue and get back to you with relevant information.

    Thank you for your patience.

  • Kiran Support Team Lead
    Replied on April 3, 2015 at 7:35 PM

    Please accept my apologies for the delay in responding back. I've reviewed your JotForm and noticed that the issue is with the conditions placed on text fields separated by commas. It seems that you have already figured out the issue and resolved on a separate form. 

    Please get back to us if you need any further assistance. We will be happy to help.

    Thanks.