SSL Submissions Overlimit

  • tje
    Asked on March 27, 2015 at 1:53 PM
    Hi I have been having this issue as well can SOmeone help me?
  • David JotForm Support
    Replied on March 27, 2015 at 3:04 PM

    Hi,

    Your FREE subscription was on Overlimit status because it had exceeded the 10 SSL submission limits for the month.

    You can read for more details about the subscriptions on the JotForm Pricing page.

    SSL Submissions Overlimit Image 1 Screenshot 30

    SSL submissions usually accumulates if the jotform is submitted using its secure URL or https

    You may not have use the secure option in the embed code, but if the website where the form is embedded is using secure protocol(https), then it is possible it will force the submission to use also secure protocol. This can result into secure submissions.

    SSL Submissions Overlimit Image 2 Screenshot 41

    I see you have already upgraded so your forms and account should remain active.  If you have any further issues or questions, let us know and we will be happy to help.