Get to the end of my Jotform; still the option to press next.

  • salesimarketing
    Asked on March 30, 2015 at 4:40 AM

    Hi there,

    Last week I put together a request form. The answer to the first question determines the questions you see for the second, and the answer for the second determines the question for the third and so on.

    There are 3 main routes that can be taken as there are 3 main options for the first question. The first option is 5 steps long, whereas the other 2 are only 3 steps long.

    The problem is that, on the 2 options that are only 3 stages long, when you arrive at the final stage with a Submit button, there's still the option to hit next, even though there's nothing there. The first time I created the form, however, this didn't happen.

    Any ideas as to why this is happening?

    Cheers,

    Oliver

    Page URL: http://form.jotformpro.com/form/50832974012957
  • Welvin Support Team Lead
    Replied on March 30, 2015 at 9:47 AM

    Hi Oliver,

    If that's not the end of the form, the next button will show up in the page. What you can do here is to hide the next button for pages where submit button is placed. For example:

    Get to the end of my Jotform; still the option to press next Screenshot 20

    Thank you!

  • salesimarketing
    Replied on March 30, 2015 at 10:03 AM

    Hi Welvin,

    Thanks for getting back to me.

    I've just tried that but it hides the next button on all of the pages, including the ones that I need it for!

    Is there any way to add in a rule which means that the next button is present on some pages but not on others?

    Cheers,

    Ollie

  • Welvin Support Team Lead
    Replied on March 30, 2015 at 11:27 AM

    Hi Ollie,

    No, it's not hiding the other buttons. That is because of your conditional logic, not allowing someone to see the submit button when a certain rule is not matched. I have suggested hiding the next button because I thought when the user is on page 3, they will be able to submit the form and then of the same time, not able to proceed on the 4th and 5th pages.

    Choosing "Growth/Decline" in the first page allows you to proceed to page 3, but there's no way you can see the submit button because 3B which will trigger the submit button to show up is not present in the page.

    Get to the end of my Jotform; still the option to press next Screenshot 30

    Get to the end of my Jotform; still the option to press next Screenshot 41

    So are you saying that someone should be able to view the "next" button even when "Growth/Decline" is selected then of the same, be able to submit? Please let us know! Maybe, you could explain it like how and when?

    Thanks