Notifier is not being updated

  • kevinsuits
    Asked on March 31, 2015 at 11:47 AM

    I have a form at http://gci.edu/scholarship.php and I've been missing leads because your form editor doesn't save the email address I want the lead data to go to. I just had my employer buy into a package and I really wish I knew the software could be buggy like this. Can make it so the software actually send lead data to the correct email address.

    Jotform Thread 543962 Screenshot
  • raul
    Replied on March 31, 2015 at 1:03 PM

    Upon checking our mail logs, I see that the last 3 submissions of that form were sent to ksuits@gci.edu which is the email currently configured on the notifier.

    Notifier is not being updated Image 1 Screenshot 20

    Did you not receive those emails? If so, could you please check your SPAM folder?

    Let us know if the issue persists.
    Thank you.