I can't get check boxes to appear in my email notification builder

  • ccnewneighbors
    Asked on April 1, 2015 at 3:25 PM

    I am trying to set up an email notification for this form:  http://form.jotform.us/form/50900803814146

     

    The check box fields do not appear in my notification builder.  Can you help?

     

    Thanks,

    Kim

  • Kiran Support Team Lead
    Replied on April 1, 2015 at 4:19 PM

    Hello Kim,

    I see that the labels for these fields are removed and hence the fields are not properly visible on the notification builder. The fields in the notification are identified by their label names.

    I cant get check boxes to appear in my email notification builder Image 1 Screenshot 30

    You may place the label names for these fields temporarily to add them in the notifier and later remove it, if you want. Also, you may get the field Names from the respective field properties window to place them in your notifications.

    I cant get check boxes to appear in my email notification builder Image 2 Screenshot 41

    Hope this information helps.

  • ccnewneighbors
    Replied on April 1, 2015 at 6:13 PM

    This helps a lot!

     

    Thanks for your prompt response!!

  • Kiran Support Team Lead
    Replied on April 1, 2015 at 6:18 PM

    Anytime, Kim. It's our pleasure to assist you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!