Website embedded form computer load time and the mobile load times are so different?

  • Larrymes
    Asked on April 6, 2015 at 7:36 PM

    Can anyone else check the load speeds on their mobile browser?

    I made the preferences change and the designer change to the forms, and yes, now the navigation works. However, the load time is over 1 minute both on the embedded form (1m 14s) and on the direct links (1m 50 s). ONLY on the mobile side, the computer form works great.  Once the form loads, the buttons do work, however, again, it is taking 41seconds or more  to move to the next page.

    Any suggestions as to why the computer load time and the mobile load times are so different? 

  • David JotForm Support Manager
    Replied on April 6, 2015 at 9:17 PM

    What is the form in question and in what mobile device is this happening? Sometimes depends on the internet connection, RAM, and browsers cache of the mobile device, I just loaded one of your forms and it load fine:

    Website embedded form computer load time and the mobile load times are so different?  Image 1 Screenshot 20  

    I would recommend you to try clearing the browsers cache on your mobile device, also, you might find this article helpful: http://science.opposingviews.com/make-internet-faster-phone-11237.html