Excel Report Fail: Data is coming on the wrong columns

  • canefew
    Asked on April 13, 2015 at 8:24 AM

    Hi,

    We are having a problem in finalising our report. When we execute the report, the data is written in the wrong columns. ex: The data that is suppose to be written in column C appears in column B

     

    URL:http://www.jotform.com/submissions/50061640886960

     

  • bchsindy
    Replied on April 13, 2015 at 9:48 AM

    I am having that same problem! Did you find a solution?

  • canefew
    Replied on April 13, 2015 at 9:50 AM

    No,not yet! 

  • Jeanette JotForm Support
    Replied on April 13, 2015 at 12:49 PM

    We are very sorry about this inconvenience. I'll forward this to our developers.

  • IMAcorp
    Replied on April 13, 2015 at 12:53 PM

    I'm also having this issue. Today was the first time it happened. Original data appears to be OK when looking at individual submissions. However, exporting sends it to wrong columns. This is a time-sensitive issue.

  • Jeanette JotForm Support
    Replied on April 13, 2015 at 1:56 PM

    As a temporary workaround, I would suggest you to upload the Excel file to Google drive and open it there, that should work.