Forms loading slowly?

  • usmleny
    Asked on April 22, 2015 at 9:00 PM

    the form named title me is taking forever to load, and my other forms are also slow, can you please see what is going on ASAP , there will be alot of usage this weekend and i cant have it down like this.  I need this fixed ASAP please

  • Charlie
    Replied on April 22, 2015 at 11:43 PM

    Hi,

    Upon checking the form named "Title Me", I was not able to replicate the problem. It loads normally in my end, both in Google Chrome, Firefox and IE.

    Below you'll see that I tested it on a Google Chrome and refreshed the page a couple of times and it loads normally.

    Forms loading slowly? Image 1 Screenshot 20

    You can also check here if there's any downtime in JotForm: http://jotformstatus.com/. And I believe we did not have any service interruption in the past few days.

    You could try clearing your form's cache and your browser's cache, see if that fixes the problem. This might also be related to your ISP having some connectivity issues. 

    Do let us know if you are still experiencing the problem.

    Kind regards.