Font sizes are not showing correctly when I preview my form

  • Jon_Best
    Asked on April 26, 2015 at 3:08 AM

    When I preview my form, it looks like this (full size):

    Font sizes are not showing correctly when I preview my form Image 1 Screenshot 30

    (Note that .form-header font size and .form-label background show up incorrectly)

     

    However, non-preview mode show them correctly (full size):

    Font sizes are not showing correctly when I preview my form Image 2 Screenshot 41

     

    It sort of defeats the purpose of having a preview mode when it doesn't display properly.

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  • raul
    Replied on April 26, 2015 at 11:59 AM

    It seems like you were able to fix this by yourself, since when I checked your form the font size looked correctly on my side.

    Font sizes are not showing correctly when I preview my form Image 1 Screenshot 20

    Do you still need our help?

    Please let us know if this is the case.

  • Jon_Best
    Replied on April 26, 2015 at 8:44 PM

    After being reminded about how important it is sometimes to add "!important", I have most of the problems straightened out.  However, I have a .jotform-form border-bottom that shows up correctly on designer or when accessing the contact form via static page on Blogger (the 10px white line at the bottom) but not when accessing the contact form via feedback button.

    Furthermore, there's a huge black margin below the 10px white line on the static page that matches whatever color I set for Designer > Color Scheme > Background that doesn't show up in designer.  I'm fairly sure is caused by the form being set to a particular height and compensating for my reducing vertical padding and margin values.

     

    Thanks for your help so far.

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  • Ashwin JotForm Support
    Replied on April 27, 2015 at 1:41 AM

    Hello Jon_Best,

    Can you please let us know the web page URL where you have embedded your form via feedback button? The URL you have shared has form embedded but I am unable to see the feedback button.

    Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!