Is there a way to make forms secure?

  • Crowdsource
    Asked on April 27, 2015 at 2:20 PM

    We have people submitting forms with their SSN's. Are the forms secure or is there a way to add a level of security?

  • Mike_G JotForm Support
    Replied on April 27, 2015 at 3:24 PM

    Hi, Crowdsource, 

    Good day!

    You have nothing to worry about when it comes to your security with JotForm. Over the past 9 years, JotForm had not lost any customer data ever by taking security seriously as it should be.

    - Our servers are protected by private networks and constantly updated and patched.

    - Our system administrators have a collective 40+ years of industry experience.

    - Our Development Team, especially, are encouraged to follow best security practices.

    - All data transfer are made of 256-bit SSL secure connection.

    - Our servers are located in an SSAE16 Audited facilities.

    I hope this makes an assurance for you to be comfortably secure using JotForm's online resources. 

    Thank you! 

     

    Kind regards, 

     

    Mike_G

     

     

  • nilaregistrar
    Replied on June 3, 2015 at 2:40 PM

    thanks - I was wondering why it does not say https on the address bar?  That would inspire more confidence.

  • David JotForm Support
    Replied on June 3, 2015 at 3:14 PM

    You can embed your form using the secure embed code:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Or you can provide your users with the secure link to your form.  Here is the regular link:

    http://www.jotform.us/form/42653596905162

    And this would be the secure link to the same form:

    https://secure.jotform.us/form/42653596905162

    Using the https://secure.jotform link to your form will use SSL based transmission of your data.

    If you have any further questions, let us know and we will be happy to help.