Website Form appears different compares to when in the Form Builder

  • tlbforms
    Asked on April 28, 2015 at 12:13 AM

     

    Hi, my form appears different online on my site, (see link below) in comparison to how the fields appear in the JotForm editor. My only concern is how the date and time fields appear. They are aligned vertically as opposed to horizontally on my site. On the Jotform editor these fields are all nicely aligned horizontally. How can I fix this? Please advise.

    http://www.theleadboutique.com/upload-campaign/

    Jotform Thread 560184 Screenshot
    Page URL: http://www.theleadboutique.com/upload-campaign/
  • jonathan
    Replied on April 28, 2015 at 2:37 AM

    I also can see the difference between the live site form and in using the form URL.

    In website http://www.theleadboutique.com/upload-campaign/

    Website Form appears different compares to when in the Form Builder Image 1 Screenshot 40

     

     

    in form URL http://www.jotform.ca/form/40863694949271

    Website Form appears different compares to when in the Form Builder Image 2 Screenshot 51

     

     

    I suggest you removed first the currently embedded form on the website. Make sure to clear any remaining script codes of the embedded form.

    Then, get the Iframe embed code of the form again in the Form Builder

    user guide: -Getting-the-Form-iFrame-Code

    Website Form appears different compares to when in the Form Builder Image 3 Screenshot 62

     

    and then re-embed the form to the website using its iframe embed code

    Check afterwards how the embedded form look.

    Please let us know if issue remains.

    Thanks.