PayPal integration error: It says invalid email address.

  • synanogue
    Asked on May 6, 2015 at 11:13 AM
    I have an email address associated with the form, but it still gives error about invalid email address of the byer.
  • Ashwin JotForm Support
    Replied on May 6, 2015 at 11:22 AM

    Hello synanogue,

    I did check your last edited form and I am able to replicate the issue you are having. PayPal checkout page displays error message after the form is submitted.

    Upon checking your form, I found that you have not configured your PayPal payment question correctly. Please check the screenshot below:

    PayPal integration error: It says invalid email address Screenshot 20

     

    In the "PayPal Account" text box, you have to actually input your PayPal account email address. Please input the email address which you use to sign in to your PayPal account and that should solve your problem.

    Do get back to us if you have any questions.

    Thank you!