I cannot see my entire form on my site when I view it on mobile devices?

  • hilakeville
    Asked on May 11, 2015 at 5:15 PM

    @Raul

    I kind of had a similar situation the other day when placing text into a text field. Part of it showed in the text box when published and the other part went off the screen w/o options to zoom. I too have an Iphone 6 and also tested it on a Galaxy Tab 2....Maybe it's the same problem?

  • raul
    Replied on May 11, 2015 at 5:20 PM

    Does this also happen on the embedded version? Or the standalone version?
    Also, please provide the URL of your site and/or form so we can inspect it and provide further assistance.

  • hilakeville
    Replied on May 11, 2015 at 5:26 PM

    Thank you for the quick reply! I actually worked around it by using graphics instead. 

     

    I was trying to have English/Spanish text. Anytime I put Spanish underneath the text it would treat it like it was unwrapped. 

     

    http://form.jotformpro.com/form/51105881762960 

  • raul
    Replied on May 11, 2015 at 5:34 PM

    Thank you for letting us know.
    I'm glad to know that you were able to find a workaround.

    You may also consider adding both languages to your form and make it multilingual as described here: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    If you need further assistance, please don't hesitate to contact us.