Form builder language is displayed in German even if the language is set as English.

  • eric.schmitt
    Asked on May 18, 2015 at 11:15 AM
    Would it be possible to share with me where this language can be changed. I am a moving customer from AdobeFormsCentral and find JotForm great so far but do get most of my UI in German and also the fields I want to add into a form even though language setting is set to English
  • Ashwin JotForm Support
    Replied on May 18, 2015 at 12:32 PM

    Hello eric.schmitt,

    I am not sure if I have understood your question correctly. Do you mean to say that you see the form builder in German but you want it to be displayed in English?

    Please be noted that you can change the language of form builder from the "Language" dropdown which is bottom of your screen. Please check the screenshot below:

    Form builder language is displayed in German even if the language is set as English Screenshot 20

     

    Do you see the language set as "English" here and still see the form builder in German? Could that me an issue of your browser which is translating it automatically? Please check the settings of your browser. BTW which browser are you using? 

    I did check the forms you have in your account and found that they all are in English Language. I do not think that form translation is an issue here as none of your forms are multilingual. You may still like to take a look at the following guides on how to create multilingual forms:  http://www.jotform.com/help/298-How-to-make-your-forms-multilingual 

    If the issue persists, please send a screenshot of your editor and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    Which JotForm URL are you using? You may also like to try the following URL as well:  http://www.jotform.com 

    We will wait for your response.

    Thank you!

  • eric.schmitt
    Replied on May 19, 2015 at 4:09 AM

    Hi,

    thanks for your swift reply. I found the language option. Now all is fine

     

    Eric

  • Ashwin JotForm Support
    Replied on May 19, 2015 at 5:25 AM

    Hello Eric,

    You are welcome.

    I am glad to know that your issue is now resolved.

    Do get back to us if you have any questions.

    Thank you!