Email notifications: Changing the sender's name

  • cnaughton
    Asked on May 19, 2015 at 10:50 AM

    is there a way to change the from name from Jot Form to my name?

  • Jan
    Replied on May 19, 2015 at 1:15 PM

    Please take note that we have 2 types of email alerts: Email notifications and Autoresponder. Email notifications are the one the form owners will receive. While the autoresponder will be the one receiving by the users.

    Email notifications: Changing the senders name Image 1 Screenshot 50

    When you create an autoresponder, you can easily change the sender name to your company name.

    Email notifications: Changing the senders name Image 2 Screenshot 61

    If you really want to use your name as the sender in the email notifications then do the following:

    1. Create a text box field on your form labeled as "My Name".

    2. Put default value on the text box. This is what will appear on the sender's name.

    Email notifications: Changing the senders name Image 3 Screenshot 72

    3. After that, you need to hide the field.

    Email notifications: Changing the senders name Image 4 Screenshot 83

    Hope this helps. Thank you.

  • Jan
    Replied on May 19, 2015 at 1:22 PM