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Thank you for contacting us.

I have just checked provided link in Internet Explorer 8 & 9 and it is working fine from my side. Could you please re-check it from your side?

Please feel free to contact us if you need any other assistance. We will be happy to help you.

Hi we have the same problem. We're using IE 7 (as many people still do).

Any suggestions??

Many thanks.

Paul

@Paul

Are you using https://secure.jotform.com/ as the first part of the address to the form? If so, please change it to https://www.jotform.com/ and let us know if that helps. If it doesn't, please provide the URL of the page within which the form is embedded, assuming it is embedded, so that we can view the source for any possible cause(s).

Thanks.

This problem is only happening on IE7 (on a Vista OS). Its a known bug.

The related Microsoft KB article is here: -> http://support.microsoft.com/kb/954312

Hi Abajan, here's the link. (I've tried your suggestion re deleting 'secure' fromthe url, but same thing happening).

http://www.onlinevideotours.co.uk/none/orderonline.htm

I've checked the code and re embedded... maybe I'm missing something at my end. Still no joy??

One thing, I tried the iframe embed. Got an error message saying that the certificate didn't match up , or similar (GoDaddy). May mean nothing but may be something. You'll know better than me.

fxr. Thanks, that would be good to know, but I'm running XP. 

p.s. Just noticed that this page is titled "Internet Explorer has blocked website from displaying content with security certificate errors". ...seems an odd name for a forum page. Is this anything to do with it?

Your changes look fine. 

Is it possible to do a quick check of the date on the PC(s) having this issue?

There is a few IE7 and SSL cert bugs out there, regardless of which OS you are on.

Every other browser reports the certificate as fine, so you do have to look at IE7 specific bugs, bugs which may well be beyond our control.

Hi fxr, the PC is about 4 years old I think. If it's only an IE7 bug, then I'll have to live with it I suppose.

It's a shame though as many people still use IE7 and have older computers.

If there is a work around or solution, I'd love to know.  

Paul.

There is a couple of other cases open with the developers on this issue. 

All are IE7 & SSL cert issues.

We'd love to find some kind of workaround that doesnt involve upgrading of web browsers, but after researching this issue at quite some length today and yesterday, I am not very confident that we will be able to provide one.

But hopefully, the developers are able to come with something that I have overlooked. I will keep you posted if there is any kind of positive resolution. 

NOTE: I didnt ask the date the PC was made; I asked the actual date on the PCs clock, sometimes the date (specifically, the year) can be off which would affect the SSL certs verification. Its unlikely to be drastically off, buts it worth just having a quick look to make sure. 

thanks for the advice fxr. Maybe I can put a message on the page or such like. I've just tried it on a vista laptop & works fine, so there we are.

thanks again.

@amsweb1

Sorry about this problem. It only re-occured because of the domain issue we had a couple of days ago. I have already alerted our developers regarding this issue. They will have this fixed soon.

Hi, we still have a problem with this here in the UK?  For about 24 hours now.

Any progress on a fix?

Paul

Paul, please accept our apologies for the delay on this.

I hope that the problem will be completely fixed during the next 24 hours.

Thank you for your patience in this matter.

Hi , this problem is back again!!! Can anyone at Jotform attend to this please.

There must be something that can be done so that it doesn't keep happening every week or so. Can Jotform put in a manual system to check perhaps?? I know that bugs occur from time to time, but this is every week.

Our company are about to launch a new service here in the UK , but there's little point if our potential customers feel wary of security issues with us before thy've even ordered!

Please , can someone sort this out once & for all.

Thanks 

Paul

Thank you for reporting this.

According to my tests, form Multiple upload fields are causing "security warnings" in Internet Explorer 7. I have escalated this issue to our Development team.

In order to solve your problem:

1. Please switch your Multiple upload fields to Single upload fields.

2. You will also need to change your image URLs from http://www.jotform.com to https://secure.jotform.net/ 

Once again we deeply apologize for the inconveniences you are facing.

Hello,

We have fixed the security issues. Can you please try again?

Hi seyhuns, nope. We still have the warning pop up???

Paul

Hello Paul.  Can you share with us the form again so we can identify which domain this thing is happening?

Hi yes, it's here.

http://www.onlinevideotours.co.uk/orderformfree.htm

Curiously we have 2 forms for this site. The contact form (on the home page) appears to work fine and throws up no security issues that we are aware of, but the order form below does. Very strange!

And the problem comes and goes.....every week or so this happens, then it's ok for a week and so on etc... 

Look forward to you thoughts.

Thanks

Paul

As I have checked, there seems to be a certificate error on using https://submit.jotform.com.

I will escalate this matter to the development team and let them handle this case.

Thank you for your patience, and we apologize for your inconvenience.

Thanks Liyam

Paul

Experiencing same problem. On one form we get the following message after hitting the submit button:

And on another form that should go to a Paypal payment page after hitting the submit button they are getting the following message. At the bottom of the browser it says that Internet Explorer has blocked this website due to security certificate issues.

@aronhexec,

We apologize for the inconveniences. May I know the forms that are affected by this certificate error? Can you please provide to us the form URL's or the website URL where this forms are currently embedded? Thanks in advance.

@arohexec

Your response failed to show up in this thread. Can you please open a new thread for your issue, instead of responding to this message?

Thank you very much. Hope to hear from you soon!