Embeded forms mixing text from one to another

  • jupavero
    Asked on May 22, 2015 at 7:18 AM

    Hi,

    I created three very similar forms. The second and third ones are based on the first, with a few variations. The problem is that when the second and third are opened on their respective sites (they are embedded), some text from the first form appears on them.

    Also, the image accompanying the text often disappears after loading.

    Thanks

    P.D.: Here are the three sites (in the order I created them).

    1. http://inventarioeducativo.es/contacto/

    2. http://prestamoeducativo.es/contactanos.html

    3. http://www.edisea.es/contactanos.html

    Jotform Thread 574417 Screenshot
  • jupavero
    Replied on May 25, 2015 at 11:45 AM

    Hi again:

    We have performed the changes we were advised to do and we still have the same issue. I attach updated screenshots.

    We have embedded the form using the iFrame method. We have carefully revised the forms and they are definitely different in the editor (as shown in the images). The problem arises when the forms are opened in our websites.

    1: http://inventarioeducativo.es/contacto/ (THIS IS THE ORIGINAL ONE)

    2: http://prestamoeducativo.es/contactanos.html

    3: http://www.edisea.es/contactanos.html

    Thanks for your time,

    PabloEmbeded forms mixing text from one to another Image 1 Screenshot 70Embeded forms mixing text from one to another Image 2 Screenshot 81Embeded forms mixing text from one to another Image 3 Screenshot 92Embeded forms mixing text from one to another Image 4 Screenshot 103Embeded forms mixing text from one to another Image 5 Screenshot 114Embeded forms mixing text from one to another Image 6 Screenshot 125

  • BJoanna
    Replied on May 25, 2015 at 12:29 PM

    I have tested your form and I noticed problem that you are mentioning. I am not sure why is this happening, but I would suggest you to try to change font family inside of Form Designer. Font Family is set to Tahoma. Please try to set it to default or any other font family and then change it back to Tahoma. 

    Embeded forms mixing text from one to another Image 1 Screenshot 40

    Embeded forms mixing text from one to another Image 2 Screenshot 51

    It should look like this when you change it inside of Form Designer.

    Embeded forms mixing text from one to another Image 3 Screenshot 62

    Hope this will help. Let us know if you need further assistance. 

  • jupavero
    Replied on May 27, 2015 at 5:02 AM

    Thank you very much. Changing the fonts solved the problem.