Free plan: Price for submissions over the free 100

  • USCCOSW
    Asked on May 28, 2015 at 12:17 PM

    What would you charge for any submissions over the 100 or would they just not be received?

     

    Thanks!

  • Boris
    Replied on May 28, 2015 at 1:06 PM

    Please note that we will not charge you automatically if you are on a free plan.

    On a free plan, you have 100 submissions per month, 10 SSL submissions and 10 payment submissions, as well as 100 MB of total available space for files uploaded within your submissions.

    What happens after you go over any of these limits is that further form submissions are temporarily disabled. You will not be able to receive further submissions until the counters are reset on the first day of next month, or until you've upgraded to a higher plan - whichever comes first.

    If you go over the limit on available space, you can remove some of your old submissions to reclaim the space. Please note that you can't remove only an uploaded file without removing the submission within which it was received. Similarly, removing a submission will always remove any files that were uploaded within the submission.

    We strongly encourage you to always export your data prior to deleting it: How-to-Export-Form-Data-to-Excel

    How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

     

    Please let us know if you need further clarification on this, or kindly open a new thread for any other questions you may have.