My Mailchimp integration is not working with my forms

  • CatherineNewton
    Asked on May 29, 2015 at 3:05 AM

    I have created a form with paypal integration that connects to mailchimp.  The Paypal is a months free trial and then monthly fee.

     

    The subscribers who are coming back correct are not going into Mailchimp.

     

    I have had a couple of forms have this issue... any reason?

  • Welvin Support Team Lead
    Replied on May 29, 2015 at 8:03 AM

    One of the reasons could be related to the field type as well as how the integration is created in the form. I've checked the given form and found out that the Full Name field is there, but not mapped to your form field.

    My Mailchimp integration is not working with my forms Image 1 Screenshot 20

    If you don't need to map this full name field or any field, it is recommended to delete it from the wizard window.

    If you need to map the field, it is also recommended to use the Full Name field under the Quick Tools section, not just a single textbox field(s).

    Thanks