Email is not being sent for the forms

  • Roadcare
    Asked on May 29, 2015 at 3:03 PM

    We have submitted a few forms today to test, and the emails are not going to the form filler, or the form owner.

  • Kiran Support Team Lead
    Replied on May 29, 2015 at 4:15 PM

    I've tried submitting your last edited JotForm and I've received the autoresponse email without any issue.

    Email is not being sent for the forms Image 1 Screenshot 20

    When I check the JotForm, there is only autoresponder was setup on your JotForm. If you are experiencing the issue with any other form, please go through the guide that can help you in troubleshooting certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us with the form URL, if the issue still persists. We will be happy to look into this issue further.

    Thanks!!