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mattiaericaAsked on June 6, 2015 at 8:05 PM
Hello
I have created, translated and embedded a jot form for my website, but the language selector doesn't load.
According to the browser, the jot form iframe is trying to load a content from my web server instead of calling yours:
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (server.php, line 0) http://www.mattia-erica.me/server.php?action=getFormTranslations&formID=51296214928359&langCode=en%2Cit%2Cpt-BR
Is there any way to fix this?
The embed method I am using is the simple js tag:
<script type="text/javascript" src="https://secure.jotformeu.com/jsform/51296214928359"></script>
Thanks
Mattia
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jonathanReplied on June 6, 2015 at 11:44 PM
Hi ,
Please try first re-embedding the form into your website using instead its iframe embed code.
user guide: -Getting-the-Form-iFrame-Code
Make sure to remove first any previous script embed code of the form before using the iframe embed.
Let us know if issue persist even after doing this.
Thanks.
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mattiaericaReplied on June 7, 2015 at 4:16 AM
Many thanks for your quick support, the form is working now with the iframe embed.