Drop Down arrows are missing on Iphone and Ipad

  • ezchoicefinancial
    Asked on June 12, 2015 at 5:08 PM

    3-  The drop down arrow for "Source and Reason" Does not show on my mobile phone using safari and chrome. Maybe cause they are not wide enough ( i made them wider though and they still dont show) . so please i need the drop down arrow to show. see image below:

    Drop Down arrows are missing on Iphone and Ipad Image 1 Screenshot 20

     

  • jonathan
    Replied on June 12, 2015 at 6:20 PM

    I checked using your jotform http://www.jotformpro.com/form/51376919239971 but I currently cold not reproduced the same issue on my mobile browser at this time.

    Drop Down arrows are missing on Iphone and Ipad Image 1 Screenshot 20

     

    Can you please confirm that the issue had been resolved already?

    Please let us know if issue persist.

    Thanks.

     

     

  • ezchoicefinancial
    Replied on June 12, 2015 at 9:00 PM

     

    Here is safari iphone 6 plud

    Drop Down arrows are missing on Iphone and Ipad Image 1 Screenshot 30

     

    here is chrome iphone 6 plus: 

     

    Drop Down arrows are missing on Iphone and Ipad Image 2 Screenshot 41

    so no they still dont show up for me

  • Jan
    Replied on June 13, 2015 at 10:33 AM

    The drop down functionality will still work by clicking the field although there is no arrow down.

    It seems like this is a known issue with Apple devices wherein the drop down arrow will disappear if you put a CSS style background image in the <select> element. Here's a solution, please try to inject this custom CSS.

    #input_11, #input_13 {

    -webkit-appearance: menulist;

    }

    Unfortunately, the drop down arrow will appear but the background will not show up. Hope this helps. Thank you.