Account almost full

Please would you clarify if my account is almost full this month.  We do not collect payments on the form so I am a bit confused.

 

Thank you!

 

Jenifer

Hi Jennifer,

My apologies for my first reply.

It's impossible for our system to use your Payment Limit without your forms using this. You have a Paypal Pro Payment Form in your account. Note that manually deleting a submissions won't free up your limit. Only our system can do that which is scheduled every month. Anyways, I have granted you a one-time Payment Submissions reset and reactivated your account. Your forms should be up by now.

Please contact us again if we can help in any way.

Thanks

Thank you!!!
Jenifer Sher
Executive Director
Lemon Sponge Cake Contemporary Ballet
www.lemonspongecake.org




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Thank you!!! Does that mean people can pay on the form now?
Jenifer Sher
Executive Director
Lemon Sponge Cake Contemporary Ballet
www.lemonspongecake.org




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You're welcome. Yes, your forms should be active now and can accept a payment again. Note that you only have 10 Payment Submissions per month. If you need more than, you may consider upgrading your account.

Thanks