Blank form fields on iPhone

  • Damondeweese
    Asked on July 1, 2015 at 2:45 PM

    ok so we are testing the jotform 

    via desktop works

    via ipad works

    via iphone or galaxy mobile cell phones does not work with several fields. 

    also the exact same fields text is black text not white like all the other fields. wondering if there is a correlation. 

    the following fields are not working on cell phones and populate with black text: 

    e-mail of applicant

    Name of Law Firm

    Case Manager email

    Claim number

    Name of Bank

    Routing Number

    Account Number

    Name on Account

    Loan Amonut Requested

  • BJoanna
    Replied on July 1, 2015 at 3:45 PM

    I have inspected your form and I noticed issue that you mentioned. You can change color of text inside of your fields  by Injecting Custom CSS. To do that inside of your Form Builder select Setup & Embed tab, then click on Preferences, then select Form Styles tab and inside of Inject Custom CSS field at the bottom of existing code paste this code:

    .form-textbox {color: white!important;} 

    Blank form fields on iPhone Image 1 Screenshot 30

    Also you need to make your form responsive in order to adapt form to mobile devices. 

    You can make your form responsive by adding Mobile responsive widget inside of your form. 

    Blank form fields on iPhone Image 2 Screenshot 41

    Hope this will help. Let us know if you need further assistance.