Ive saved the form but wont allow me to create a PDF to send

  • knoodle50
    Asked on July 29, 2015 at 6:19 AM
  • Sammy
    Replied on July 29, 2015 at 8:32 AM

    I have cleared your form cache, kindly clear you browser cache and try regenerating the PDF again

  • knoodle50
    Replied on July 29, 2015 at 8:59 AM
    thanks for that, by the way love the forms, still learning. David
    ...
  • Welvin Support Team Lead
    Replied on July 29, 2015 at 10:36 AM

    You're welcome and thank you for loving us ;)

    You can search for guides to our user guide section: http://www.jotform.com/help/.

    You can also search our support forum: http://www.jotform.com/answers.

    But if you need some help with anything, please let us know and we'll make sure to help you about it.

    Thanks

  • knoodle50
    Replied on July 29, 2015 at 11:14 AM
    Thankyou for your reply, looking at this, it is probably best to send
    embeded form direct to email with the link because I need a signature.
    by the way I cleared the browser cache and the PDF is still not available.
    I use Firefox.
    Regards David
    ...
  • Welvin Support Team Lead
    Replied on July 29, 2015 at 1:04 PM

    Yes, if you require that because the signature widget is currently not shown in the PDF format of the form.

    I was able to download the fillable PDF without any issues. I've sent it to you. Kindly check your email.

    Thanks