My form gets cut off at the bottom!

  • cathysueru
    Asked on July 29, 2015 at 1:29 PM

    Hello - I am using a jotform for a rental application on my website hosted by godaddy.  The bottom of the form is cut off so that applicants cannot see payment instructions or click the "submit" button.  I am using iframe code.  

    Jotform Thread 623323 Screenshot
  • Charlie
    Replied on July 29, 2015 at 2:34 PM

    Hi,

    It seems like the problem is that your pages on your form has different height.

    If you use the iFrame code you could try setting a fixed height of it and remove the <script> code.

    Here's an example.

    When you first copy the iFrame embed form code, this is how it looks like:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/52094760219961" frameborder="0" style="width:100%; height:514px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

    Now remove all the bold parts shown above and use the code wrapped in <iframe> tag. This is the final code that you'll use, however, make sure to adjust the height value.

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotformpro.com/form/52094760219961" frameborder="0" style="width:100%; height:1014px; border:none;" scrolling="no"></iframe>

     

    However, please do take note that you'll set a fixed height on this. If you wish your form to automatically adjust the height, you could try using the default embed code instead.

    My form gets cut off at the bottom! Image 1 Screenshot 20

     

    I hope that helps.