Form in designer not displaying on website correctly

  • dfinkelstein
    Asked on July 30, 2015 at 4:10 PM

    We created a nice looking form using the designer, but when we put it on our website it looks very different and not styled like it should be.

     

    Can you please help so we can have it displayed correctly?

     

    Form in qestion: (see how the first and last name are boxed correctly with the rest of the form?  Also the spacing is much tighter)

    https://secure.jotformeu.com/form/52098208903356

    On our website:

    https://instantcard.net/home-new-dave/

     

    Please let me know what we need to do to get this fixed.

     

    I tried iframe, source code and embedded, and none worked.

     

    Thanks much,

    David/InstantCard

  • David JotForm Support Manager
    Replied on July 30, 2015 at 5:20 PM

    Please try again with the iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    But this time before embedding it in your webpage, paste the obtained code in a text editor like WordPad, you will notice two parts of code, only copy and embed the iFrame part:

    Form in designer not displaying on website correctly Image 1 Screenshot 20

    This should fix the issue. Let us know if you need more help, we will be glad to assist you.

  • dfinkelstein
    Replied on July 30, 2015 at 5:40 PM

    Thanks for the reply.  Unfortunately it did not fix the issue. 

     

    I took only the <iframe> </iframe> section and it looks no different, as you can see.  

     

    What else could be the issue?

     

    Thanks for the help

  • David JotForm Support Manager
    Replied on July 30, 2015 at 7:42 PM

    Upon further inspecting how your form is embedded, I see the problem is not with the form, it has to do with the div where you have embedded your form, you need to increase it's width:

    Form in designer not displaying on website correctly Image 1 Screenshot 20