The RMA form is not responsive

  • roxtheo
    Asked on August 10, 2015 at 2:30 PM

    The form on this site is not responsive:

    http://www.coralseascuba.com/rma/

    How can I make it responsive?

     

    Thanks!

    Roxanne Theodoroff

    roxanne@noxgraphics.com

    Jotform Thread 634192 Screenshot
  • Sammy
    Replied on August 10, 2015 at 3:51 PM

    Kindly embed your from using the iframe method, please let us know if the issue still persists.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

     

  • roxtheo
    Replied on August 10, 2015 at 4:21 PM

    Hi Sammy!

     

    I embedded using the iframe code. But on the website page it shows both the mobile iframe and the form:

    http://www.coralseascuba.com/rma/

     

    It works great on the mobile responsive side. Just need help in figuring out the web page.

     

    Thanks!

    Roxanne Theodoroff

  • Mike
    Replied on August 10, 2015 at 6:58 PM

    The mobile form issue is most likely related to the website layout. The form is responsive itself.

    What you can try is to move the form code into the BlockContent section (like you did with the iFrame) to see if it makes any differences on the mobile version.

    The RMA form is not responsive Image 1 Screenshot 20

    Alternatively to the source code it should be possible to use a single iFrame (it can be set to responsive 100% width) for both desktops and mobiles. Thank you.