Full Name Field is not posting data

  • tasfalen
    Asked on August 13, 2015 at 6:55 PM

    Field name "fullName" is not posting.

  • jonathan
    Replied on August 14, 2015 at 1:07 AM

    I test submitted your jotform  http://www.jotformpro.com/form/5223721167896  on your website.

    Full Name Field is not posting data Image 1 Screenshot 30

     

    When I checked the submission data, I was able to see my test submission posted.

    Full Name Field is not posting data Image 2 Screenshot 41

     

    Please let us know if issue still persist.

    Thanks.

     

     

     

  • tasfalen
    Replied on August 14, 2015 at 1:16 AM

    It's not posting to the custom thank you page (payment page)

  • Sammy
    Replied on August 14, 2015 at 4:21 AM

    It seems the URL your form is redirecting to is no longer available, is it a PHP page you are sending the POST data to?

  • tasfalen
    Replied on August 14, 2015 at 3:58 PM

    I tested it this morning the page is still available. It's a payment page with Helcim.

  • Sammy
    Replied on August 14, 2015 at 5:14 PM

    Just tested it on your site and it went okay, I had earlier attempted to test on a cloned form but it seems direct access is limited.

    Could you provide a sample of the code used to post data to the helcim payment page i.e the post data so as to get a clear picture of the process, I have tested and the full-name is being left out.

    confirm that the field name for fullname is fullname when processing the form data on the helcim side