Form over quota with SSL submissions

  • rodrigooliveirah
    Asked on August 27, 2015 at 11:08 PM

    Olá. Eu não pretendo usar respostas seguras (SSL), pois está limitando meus formulários. Como desfaço isso? Como NÂO usá-las?

    Page URL: http://www.comprandoemorando.com/2011/12/entre-em-contato.html
  • Boris
    Replied on August 28, 2015 at 5:54 AM

    The form on that page you have linked to is embedded in a regular, non-SSL way, so I believe that this form is not the one that was receiving secure submissions.

    A secure SSL submission will always be received if your user is accessing the form over a secure, HTTPS link. Please make sure that all your forms are embedded with a non-secure HTTP only link.

    You can get non-secure embed codes for your forms by going to Setup & Embed > Embed Form, and making sure that Secure form option is not checked.

    Form over quota with SSL submissions Image 1 Screenshot 20

    If any of your forms were embedded with their secure link, you will have to re-embed it to your website with the new non-SSL codes.

    Additionally, if any of your forms are embedded on Facebook, submissions over these forms will always be secure. This is due to a restriction imposed by Facebook, since Facebook is calling all its pages over secure HTTPS links. This forces our forms to be submitted securely as well.

    I hope this helps. Please let us know if you need further assistance.