Not receiving e-mail submissions for form

  • nikkic03
    Asked on September 10, 2015 at 4:09 PM

    I am not receiving e-mail submissions for my Traffic Request form, it is saying submission received and I am getting the submissions through the jotform site but not through e-mail.

  • Jeanette JotForm Support
    Replied on September 10, 2015 at 8:37 PM
    It seems like unchecking the Attach PDF option will solve temporary the issue
    Not receiving e mail submissions for form Image 1 Screenshot 20
     
     

    Our developers are aware of this and are working to bring this back to normal.

  • Jeanette JotForm Support
    Replied on September 11, 2015 at 12:48 AM

    We have been informed by our developers that this problem is now fixed. Thank you for your patience.