Why can't I use the Designer?

  • MeetingServices
    Asked on September 15, 2015 at 10:58 AM

    Hi,

    I created a free account to create forms for internal use. Yesterday, I was able to use the Designer to edit the spacing, fonts, etc. Today, whenever I click on the icon, the page reads: 403 Forbidden and underneath: nginx/1.9.3. I thought every used has complete access to all features? Or is there just an error in the system at the moment?

    Please Advise.

    Best Regards,

    Julia

    Page URL: http://www.jotform.com//?formID=52566618404155#design
  • Evren VP of Growth
    Replied on September 15, 2015 at 11:38 AM

    Hi MeetingServices,

    Sorry for inconvenience. The problem was related to our system. We have fix it!

    Enjoy with your JotForm!