What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
Why is submit.jotform.com showing up in Google Analytics?Asked by mozzafiato on January 05, 2012 at 04:54 PM
I have been using Jotform on my site for awhile and this last month we started seeing the referral url as submit.jotform.com instead of the original one that the visitor came to our site with. Any ideas? I've attached a screenshot.
That is because JotForm's URL redirection is initiated after the form is submitted. It is submit.jotform.com that does the redirection, hence it appears as the referral URL in your Google Analytics account.
But why is this just now happening? We've had this form for a year now.
Did you see anything on the page that could be causing this? Are there any settings in jotform (like postdata) that I need to be looking into?
Overwriting the referrer url kind of defeats the purpose of tracking submissions.
Thanks for your help.
Sorry but I have no idea how the referral URL in your setup could be anything other than submit.jotform.com.
Your Google Analytics tracking code is placed on your thank you URL (http://www.mozzafiatobythesea.com/thank-you/), which is loaded after the form is submitted.
All JotForm submissions are processed by submit.jotform.com. There is no way to bypass this.
If what you intend is to track URL's wherein form submissions are made, try these methods instead:
Thanks for the response. I think what I actually need is to add "?utm_nooverride=1" to the end of my custom URL in the thank you page redirect. I believe the problem is that http://submit.jotform.com is getting set as the origin URL when it sends the visitor back to my thank you page. Adding this to the end of the URL will hopefully tell Google Analytics to not override the original cookie the visitor recieved when they first came to our site (actual origin URL). Let's see if it works.