Customers can't see scroll bar in scrollable terms widgit

  • JuliaRogers
    Asked on September 19, 2015 at 7:02 PM

    Hello. Just received a complaint they couldn't scroll to read the terms in the scrollable terms widget.  When I look at it, it's black on black and is hard to see.  Is there a way to make it white?

    Please, and thank you.
    Julie

    Jotform Thread 665976 Screenshot
  • David JotForm Support Manager
    Replied on September 20, 2015 at 4:24 PM

    I have checked your form, and I was able to see the terms in white and scroll:

    Customers cant see scroll bar in scrollable terms widgit Image 1 Screenshot 20

    Have you embedded your form? If yes, please share the URL to the webpage where it is embedded, so we can test.

  • JuliaRogers
    Replied on September 21, 2015 at 5:51 PM

    PS:  Is there some sort of css code you can provide so I can make it white?  Please, and thank you, Julie

    PPS: this is one of jot's themes.  Please take into consideration that not everyone has healthy eyes and contrast is a good thing. P and ty.

    https://secure.jotform.us/form/41661137696158

  • Chriistian Jotform Support
    Replied on September 22, 2015 at 1:55 AM

    Hi,

     

    Can you try to add this custom CSS code in your form's widget?

    .slimScrollBar {

        background-color: white !important;

    }

     

    You will add the custom CSS code in the Widget Wizard > Custom CSS tab.

    Customers cant see scroll bar in scrollable terms widgit Image 1 Screenshot 20

     

    Do let us know if you need further assistance.
    Regards.