URGENT my forms are "full" but I set the submission limit to 1000

  • rmogollon
    Asked on September 21, 2015 at 10:43 AM

    URGENT my forms are "full" but I set the submission limit to 1000 - please help! people are signing up as we speak and getting rejected

  • Welvin Support Team Lead
    Replied on September 21, 2015 at 2:40 PM

    Your forms are up and I can even submit your last form ID (http://www.jotformpro.com/form/52504200992954). Your current submissions count is only 400+ which is too far from the 1000 limit for your account. 

    Did you embed this form to your website? If so, please let us know the page URL here so we can further check this. But if the form is really embedded, I would suggest using our iframe method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks