Telephone number is not showing in the email notification received?

Also, on the email, Telephone was modified by the system to become Telephone Number without content!

Hi,

Upon checking the form, I see that you are using the old field tag in your email notification.

In your email template, the old tag is {telephone}, if you check form field at the right and click the correct field, you'll see that the field tag should be used is {telephone27}.

 

This happens when you edit or delete a form field, you need to edit the email notification to make sure that the correct tags are used.

Or you can create a new notification to have all the field tags to be updated automatically.

 

I hope that helps.

Thank you.  It was my fault for not updating the email templates accordingly!

On behalf of my colleague, Charlie, you are welcome. If you have any further questions or concerns, please feel free to contact us again.