Forward Submission option: Unable to receve the submission forwarded

  • naguibihelek
    Asked on October 6, 2015 at 12:27 PM
    1. When I click on forward icon in submissions, I enter the email to forward submission to, and submit. The email never shows up, even though it says "sent successfully
  • BJoanna
    Replied on October 6, 2015 at 2:13 PM

    I have tested Forward option inside of Submission page and it is working correctly on my end. 

    We have hourly limits on the number of submissions replies or forwarding. Currently, free users are limited up to 20 submissions replies/forward per hour.

    If you are still unable to forward your submission please provide us email addresses to which you want to forward submission, so that we can check in our email log if forwarded submissions are sent successfully.

    Let us know if you need further assistance.