on one of our forms the "Country Picker" drop down selection widget isn't functioning

  • AOACINT
    Asked on October 15, 2015 at 12:28 PM

     

     

    Can this be fixed from your end, or on ours?  Please advise.

     

    Daniel

    Page URL: https://secure.jotformpro.com/AOACINT/AOACMEM
  • David JotForm Support
    Replied on October 15, 2015 at 2:31 PM

    Hi,

    I checked your form and indeed, the country selection is not working properly:

    on one of our forms the Country Picker drop down selection widget isnt functioning Image 1 Screenshot 40

    I created a quick test form with just the widget and had the same thing occur in my test form.  The countries are not shown:

    https://form.jotform.com/52875977147978

    I will forward this to our developers to have a closer look.  We will update you here as soon as we have any further information.

    For now, you can use a regular dropdown field:

    on one of our forms the Country Picker drop down selection widget isnt functioning Image 2 Screenshot 51

    In the options for the field, you can change the special options to "countries" to produce the same list as the widget:

    on one of our forms the Country Picker drop down selection widget isnt functioning Image 3 Screenshot 62

     

  • TitusN
    Replied on November 26, 2015 at 6:23 AM

    Hello , 

    The Country Picker widget has been resolved. 

    We're sorry it took a while - but we had to get to the root of the issue which had many dependencies. 

    We appreciate your patience - 

    Thanks!