Forms not loading

Getting complaints from customers that my booking form and contact form only loads a fraction. I took a look on my smartphone and this is what I saw, hardly any of my form loading. I tried my desktop and that's the same.

I've tried using different code (it was on embed link not it's iframe) still no better. It used to work fine.

UPDATE: My forms haven't been loading on some devices all day now so I've had to disable forms completely and just p[provide a link. People with Ipads and also Samsung Galaxy S4 and Note 4 report the form only half loads although it seems to load on a Win 10 desktop.

I'm disappointed there doesn't seem to any customer support helping out here for paying customers.

HI James,

I just wanted to let you know I pulled up your site and the form came up and my Windows 7 and my note4 phone. I live in Mexico and my Phone is a US phone. So I don't know If that makes a difference.

I know you are in the UK but it is working on this side. lol Good to see you do kids shows I am a missionary here in Mexico and do a little magic show here also. So if you have video I would like to check it out. (alangranger@msn.com if you want to get a hold of me.)

@jameshailes

Please read an answer I provided you on this thread:

http://www.jotform.com/answers/689331/