-
RaslevolAsked on October 28, 2015 at 12:36 AM
-
Chriistian Jotform SupportReplied on October 28, 2015 at 4:21 AM
Hi,
The format for adding a thumbnail in the email of your form is {IMG:[uploadfieldname]:[width]:[height]}. To get the upload field name you can check it in the properties of the field (do not include the brackets {} for the field name).
Here is a sample you can use in your form - http://www.jotformeu.com/form/52967185515364:
{IMG:photoDu10::100}
Do let us know if you need further assistance.
Regards. -
RaslevolReplied on October 28, 2015 at 10:09 AM
Hello, I did that. But still, my image dosent show up !!! cheeky one !
I have done something wrong but what ?
-
Chriistian Jotform SupportReplied on October 28, 2015 at 11:29 AM
Please remove the brackets ([]) on the code: {IMG:[photoDu10]:[500]:[300]}. Add this code instead - {IMG:photoDu10:500:300} and see if it will work. Sorry for the confusion, I have just used the brackets ([]) in the format/syntax that I have provided to you for adding image thumbnail {IMG:[uploadfieldname]:[width]:[height]} to determine that the field should be replaced with a value (i.e replace [uploadfieldname] to photoDu10).
-
RaslevolReplied on October 28, 2015 at 5:54 PM
Thank you so much. You 're doing a good job.
I couldn't verify this, because, now when i submit, i don't get any emails anymore ...
End no way to find what's wrong...I haven't touch anything.
The test emails is ok though.
any idea ?
-
Chriistian Jotform SupportReplied on October 28, 2015 at 11:35 PM
Hi,
I checked your form and I noticed that in your Auto responder email you use a custom email for the Sender Email setting.
Can you try to set Sender Email setting of your Auto responder to noreply@jotform.com and see if it will help?
We will wait for your response.
Regards. -
RaslevolReplied on October 29, 2015 at 3:54 PM
Hi :)
I have tried what you said.
It's like everything is back to normal even with my email.
All is unlocked, even my image shows up now... i d'ont get it. But it's cool :)
Your trick worked perfectly.
Thanks hugely for your help.