How can I stop the PDF Attachment from being delivered with the email?

  • ICMA
    Asked on November 17, 2015 at 9:05 AM

    My form is working correctly but when someone fills out the form and I get a email notification, the email notification shows the form details that was entered AND also a pdf attachment of the same details. How can I stop the PDF attachment being included with the email notification?

    Thanks 

    Scott

  • KadeJM
    Replied on November 17, 2015 at 11:47 AM

    It seems to me that you mean you are receiving a pdf of your submission as an attachment that is included in your email notification.

    To disable this simply edit your email notification then go into the recipient and sender settings and make sure the Attach PDF box is unticked.

    How can I stop the PDF Attachment from being delivered with the email? Image 1 Screenshot 20

  • hdunsmore
    Replied on March 23, 2016 at 8:56 PM

    This is not working for me. Any other suggestions?
  • Chriistian Jotform Support
    Replied on March 23, 2016 at 10:46 PM

    @hdunsmore, I have moved your concern on a separate thread so we can better assist you. You can check the thread here: https://www.jotform.com/answers/801563