Upload button doesn't work!

  • mtubay
    Asked on November 19, 2015 at 11:14 AM

    I want to attach a PDF to my form. I click on file upload. Then I try to click on the button that says Choose File, but nothing happens. Any ideas as to what I am doing wrong?

  • Charlie
    Replied on November 19, 2015 at 12:11 PM

    I'm not quite sure if I understand how your form works.

    I see two parts in your form with regards to your question.

    The File Upload field allows you to setup a form where users can attach or upload a file when they do a submission. To learn more about this, you can follow this guide: http://www.jotform.com/help/332-How-to-create-upload-forms.

    Upload button doesnt work! Image 1 Screenshot 30

    The other part of your form is the PDF Embedder widget. That widget allows you to display a PDF file when the form is viewed live.

    Upload button doesnt work! Image 2 Screenshot 41

     

    I hope that helps.

  • mtubay
    Replied on November 19, 2015 at 1:01 PM

    Sorry for the confusion.

    I want to attach a PDF to my form so that people can download it and print it out.

    This is very frustrating. It should not be this hard!!

    I have a PDF. I just want to type in some type and then have that PDF linked to that type so that people can click on it and print it out.

    There is a line of type on my for that reads: CLICK HERE DOWNLOAD A LIST OF DATES AND TIMES FOR ALTER SERVER TRAINING. 

    All I want to do is link a PDF doc to this type so that people can download and print it out.

    Can you help me?

    Thanks!

  • Charlie
    Replied on November 19, 2015 at 1:16 PM

    No worries, you can easily do that by using the "Text" field.

    Here's a step by step guide that you can follow:

    1. First, add a "Text" field under "Form Tools". Click "Edit HTML".

    Upload button doesnt work! Image 1 Screenshot 40

    2. In the text editor, you can type the text, highlight it and anchor a link on it (you can anchor the PDF link). 

    Upload button doesnt work! Image 2 Screenshot 51

    3. Here's the window to where you can add your PDF link.

    Upload button doesnt work! Image 3 Screenshot 62

    4. Click "Ok" and make sure to click "Complete" and save the changes. Here's a sample form with the said steps above: https://form.jotform.com/53225721974963.

     

    Let us know if that works.